What information do we collect?
a) Non-sensitive Information
As a visitor to our Sites, you can engage in many activities without providing any personal information. However, we do collect and aggregate information pertaining to the web pages visited and general usage patterns through the use of "cookies" as described below. Such information is not linked to any sensitive information. The non-sensitive information we collect helps us to identify the most popular areas of our Sites and allows us to determine the effectiveness of our promotional activities.
b) Sensitive Information
You may have the opportunity to participate in any of the following activities at some our Sites, including but not limited to: product registration, surveys/polls/contests, software downloads, product registration, online shopping, newsletter subscription or forum participation. These activities may require the collection of sensitive personal information including: your name, address, e-mail address, telephone number, fax number, credit card details, and/or information about your interests in the use of various products, programs and services. Such data collected may be combined with the information you provided when you registered the ownership of your "Ribbonza" products. We are committed to safeguarding your personal information and will only use such information to better understand your needs and to provide you with better service.
How may we use the information?
In addition, for us to serve you better, we may use your personal information for the following purposes, including but not limited to:
To process your order, we will ask you for personal information such as: name, e-mail address, delivery address, telephone number and credit card information.
a) Online Registration
You can register your product using an online registration application. You do not need to register your product to be eligible to receive product support. The level of support available is dependent on the type of" product purchased. For more details, visit. web site. Personal information collected from online registration will be used to improve our products and services. Our internal reports will not contain personal individual data. With your permission, we will send you information about new products or services".
From time to time, our Sites may request information from you via surveys/polls/contests/promotions and other marketing activities. Participation in these activities is completely voluntary and you have a choice whether or not to disclose any information. Information requested may include contact information; such as your name and your shipping address to notify the winner(s) and demographic information; such as your age, for eligibility purposes. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of our Sites.
c) Mailing List
We may occasionally send you marketing materials or product information via e-mail. Your e-mail address will only be used for these purposes and will never be shared with unaffiliated third parties without your consent, absent a court order. Where applicable, we will follow all local requirements, such as allowing you to opt in before receiving unsolicited e-mails. You have the right to opt out from receiving such electronic communications from us at anytime.
How do we protect sensitive information?
To prevent unauthorized access to our database, and to ensure the appropriate use of information, we have put in place electronic and managerial procedures to safeguard sensitive information. We use Secure Sockets Layer (SSL) encryption on web pages where personal information is required.
Third Party Web Sites
You are entitled to ask for a copy of the personal information we hold about you at any time. We will correct any inaccuracies in your personal information at your request.